Noise Industries provides a 30-day money-back guarantee on our products. If you are dissatisfied with a product for any reason, contact us at support@fxfactory.com within 30 days of purchase and we will refund your purchase. We reserve the right to reject requests for a refund from customers who repeatedly make such requests. Purchases are processed by our merchant of record, FastSpring; refunds are issued to the original payment method.